Help With Race Pages


Registration Questions


What if I have registered for other events in the past? go

What if I have donated to the MMRF or signed up to recieve MMRF emails in the past? go

What if I can't remember my password? go

I filled out the form asking for a password hint but I never got an email with the hint, what should I do? go

My password reminder is showing up as "not set," what should I do? go

 

Set-Up Questions


How do I set-up my team fundraising page? go

How do I set-up my team fundraising page? go


Fundraising Questions


How can I add offline donations? go

Can you give me some tips on how to write a good donation page? go

What about “Company Matches”? How does that work? go

What do I do with cash and checks that I have collected? go

Who do I contact if I am having trouble with my donation page? go


What if I have registered for other events in the past?

Once you create an account to register for an event that account stays live in the system. You can use the same user name and password for multiple events so we can be sure to give you credit for all the hard work you've done on behalf of the MMRF.

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What if I have donated to the MMRF or signed up to recieve MMRF emails in the past?

The MMRF website creates an account for you when you make a donation or sign up for email communications. To get that username and password sent to you click here.

What if I can't remember my password?

Your password is easy to retrieve from a link beneath the login pop-up, or you can simply click here.

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I filled out the form asking for a password hint but I never got an email with the hint, what should I do?

The hint actually appears on the same page that you request it from. Depending on how your computer's display settings are configured you may need to scroll down the page to see it.

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My password reminder is showing up as "not set," what should I do?

Your password is easy to retrieve from a link beneath the login pop-up, or you can simply click here.

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How do I set-up my team fundraising page?

Go to www.mmrfrace.org and select your Race for Research event and then click Register Online

Step 1: On the webpage under the title Get Involved select Join or Form Team
Step 2: In the first box select Start a New Team
Step 3: In the second box enter the team name. This is where you will also set your fundraising goal. You will be prompted to register yourself for the race.
Step 4: Once your registration is complete you will be asked to go to your personal fundraising webpage.
Step 5: On the personal fundraising webpage select Update team information to personalize your team page. This where you will edit your team greeting and upload photos
Step 6: You will want to personalize your team’s URL by selecting Update personal URLs then update the Team Page shortcut URL
Step 7: Email the link to all your friends, family, associates and contacts!

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How do I set-up my individual fundraising page?

Go to www.mmrfrace.org and select your Race for Research event and then click Register/Online.

Step 1: Under the title Get Involved select Register as an Individual
Step 2: Complete your registration for the race. Once your registration is complete you will be asked to go to your personal fundraising webpage.
Step 3: On the personal fundraising webpage select the Personal Page Icon (thumbprint) above the yellow box and follow the directions. This is where you will add your photos and personal greeting.
Step 4: You will want to personalize your URL by selecting Update personal URLs then update the URL under Personal Page Shortcut URL
Step 5: Email the link to all your friends, family, associates and contacts!

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How can I add offline donations?

Step 1: On the race home page enter your username and password
Step 2: Select Fundraising Center
Step 3: Select My Progress Icon (bar graph) in to right hand corner
Step 4: In Gift Summary Box select Enter Gifts Received Offline
Step 5: You will enter the contact information & the offline donation will show on the team page barometer. The contact information (name of donor) will show on the Team Captain’s fundraising page.

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Can you give me some tips on how to write a good donation page?

The personal donation page will be branded to MMRF and will be very simple to read and to use as a backdrop for your message.

MMRF is a 501c3 non-profit organization. The tax ID number is 06-1504413. All donations are tax deductible. Your donors will receive a thank you letter and a tax receipt automatically shortly after making the contribution.

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What about “Company Matches”? How does that work?

Many companies offer a "Company Matching" program, whereby employers match contributions made by employees. This is a BENEFIT for the employees. Be sure to use it!

MMRF has enlisted a service that makes the whole process very easy. Just enter the name of your donor's employer to see if they are already in the MMRF database. If not, contact the human resources department or appropriate person within your company for their procedure.

Once you get the information, here is all you have to do:

  1. Have employee fill out the Matching Gift form from their employer — it will either be attached to the "search" finding in our Matching Gifts search engine, or can be obtained through the employee's HR department
  2. After completing the form, you or the employee can fax it to Nishal Desai at (203) 229-0572
  3. We will take it from there — and will add the Company Matching funds amounts to your personal donation pages once they have been processed.
  4. If you do not find the company in the Matching Gift data base, you may want to check with the Human Resources Department of the company you are requesting matching funds from. The search tool we use is very sensitive to exact names of companies and divisions. Take a few minutes to follow up with contributions of $50 and over. You will be pleasantly surprised to see how many companies offer this wonderful benefit to their employees.

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What do I do with cash and checks that I have collected?

Cash donations should be converted to checks so that you do not send cash in the mail.

Checks should be made out to MMRF. Be sure to include the name of the event and the team member name on the check so that your donation will be recorded correctly. Your donor will receive a letter documenting the tax deductible contribution. Please send collected checks to:

Multiple Myeloma Research Foundation
Race for Research
383 Main Avenue, 5th Floor
Norwalk, CT 06851

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Who do I contact if I am having trouble with my donation page?

For more information about the MMRF Race for Research Series, please contact races@themmrf.org.

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